In today’s rapidly changing, technology-driven world, businesses are constantly seeking ways to innovate and adapt to stay competitive. Pvotal Technologies, under the leadership of CEO Yashin Manraj, has been at the forefront of a paradigm shift in software development. Their approach, rooted in the principles of LowOps, is revolutionizing the way companies build and scale their software systems with a commitment to security, flexibility, and customer-centricity.
LowOps: Revolutionizing Software Development
The concept of LowOps responds to the limitations of low-code and no-code platforms that have gained popularity in recent years. While these platforms have made software development more accessible to non-developers, they often fall short in scalability, flexibility, and security. Pvotal recognized these limitations and sought to create a solution that would empower organizations to automate a substantial portion of their software development lifecycle without increasing their technical debt — the future (and often much higher) cost companies must pay as a consequence of making poor decisions or taking shortcuts in the present.
Security at the Core
In an era where cyberattacks pose a significant threat to organizational assets, Pvotal places security at the heart of its solutions. Utilizing open-source technologies, their cloud-based libraries add another tier of security to clients’ IT infrastructure and applicative layer that matches the stringent protocols used in the banking, military, and cryptocurrency sectors.
The company has had success recently in helping distressed companies rebuild their entire pipeline into these open-source frameworks instead of depending on third-party tools and technologies. This process is aimed at addressing a critical issue: human errors and omissions.
According to the World Economic Forum, an astonishing 95% of data breaches and successful cyberattacks can be traced back to such human actions, which range from neglecting to change default passwords and settings to unintentionally uploading incorrect files, services, or code. By automating the entire development pipeline through their innovative LowOps methodology and tools, thereby minimizing human involvement, Pvotal provides enterprises and businesses with a sense of security and peace of mind as they operate and scale their businesses.
For example, the company assisted in a scenario where a third-party library breach resulted in a company losing approximately $11 million in three months. Pvotal conducted a thorough analysis of the client’s operations to pinpoint the source of the breach, then created a fully secured, cloud-based, automated platform to strengthen the client’s IT infrastructure and prevent similar incidents in the future.
The Power of Flexibility and Scalability
Traditional low-code and no-code platforms also have limitations when scaling operations to meet growing customer demands. Pvotal’s LowOps solutions, powered by a universal gRPC-based framework and next-generation protocols, enable companies to develop software using dynamic libraries. This flexibility allows organizations to rapidly scale their operations in response to user demands without incurring significant expenses.
One remarkable example that showcases the excellence of Pvotal’s LowOps tools involves a project for a globally known company. Tasked with creating a solution for managing concessions, payments, and ticketing for thousands at the World Cup — and despite not having a team on-site — Pvotal leveraged in-depth consultations to gain a deep understanding of the client’s operations.
Manraj has found that it’s best to spend the extra time to resolve problems in the long run, rather than focus on the ephemeral outer layer of an issue. This philosophy underscores the value of addressing root causes rather than merely applying superficial remedies. Based on this understanding, Pvotal developed a fully automated platform tailored to the client’s needs in less than 16 days. This solution allowed one of the world’s largest airlines and consumer brands to manage event-related operations without any hiccups.
A Customer-Centric Approach
Pvotal goes beyond the traditional vendor-client relationship. They view their role as partners in their clients’ journey, not just as providers of software solutions. This consultative approach has led to numerous success stories where clients have realized the true potential of their businesses through Pvotal’s guidance and expertise.
The process begins with an in-depth exploratory phase where the team leverages their extensive industry knowledge to fully understand the client’s product development lifecycle. This includes researching the industry, the target audience, and the competitive landscape, along with extensive interactions with key stakeholders.
This customer-centric approach was exemplified in Pvotal’s partnership with an e-commerce company facing a crisis in generating online sales. The client attributed the issue to external factors, overlooking a crucial internal problem. Whenever a customer added more than 15 items to their cart, the page would time out, causing a significant drop in sales.
Pvotal identified this issue by scanning the client’s social media pages with code from their libraries, and discovered that the customer portal was inoperative for an extended period, preventing the client from tracking customer feedback and making necessary improvements. Pvotal addressed the problem, resulting in a threefold increase in the client’s sales in just a few months.
The Path Forward for Pvotal Technologies
As Pvotal continues to make significant strides in software development with its LowOps methodology, they are not resting on its laurels. They are constantly enhancing their core libraries and tools, further pushing the boundaries of what’s possible in software development.
Manraj, as the company’s CEO, leads the charge in fostering a work culture that values the well-being of its employees. Pvotal’s fully remote, multicultural workplace encourages creativity and rewards individual contributions, and they even offer a 4-day work week to prioritize work-life balance. As Pvotal continues to evolve and expand, the company is poised to help more organizations achieve operational excellence and resilience.
